Because we’ve doubled in size over the last 5 years, we are currently recruiting for dedicated hardworking people that want to be a part of our success.
Our people are the Allwag difference and one of the main reasons our clients are so loyal.
On-going professional training equips our people with the skills they need to do their job. But we can’t train attitude. So when we recruit, we look for enthusiastic, committed people who share our values and understand that our clients always come first.
Our growth and success since we started in 1999 is the result of our constant innovation and great customer service, leading to repeat business and referrals. We build excellent relationships with clients based on trust and reliability. Working with clients rather than simply for them, we make sure we are their supplier of choice every time.
We feel that each role within Allwag Promotions offers the perfect opportunity for someone to make a real difference and achieve great job satisfaction as a result of their efforts. So if you enjoy a challenge, like being busy and are determined to meet customers’ needs, this could be perfect for you.
Our offices are in Hatfield Peverel - five minutes’ walk from the mainline train station. Our working hours are 8.30a.m.-5.30p.m. Monday to Friday.
Allwag Promotions is an Investors in People Gold status employer, so fantastic career opportunities, and full training and support are provided. We are proud to have been awarded 'Distributor of the Year" 2019 by the British Promotional Merchandise Association.
Oh, and you must like cake and the odd lunch at The Blue Strawberry!
If you think you fit the bill for our job descriptions below then please get in touch by emailing firstname.lastname@example.org (in confidence)!
But please - no recruitment agencies.
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CURRENT JOB OPPORTUNITIES:
Production Co-ordinator/Sales Administrator
We are looking for a confident, outgoing person with an eye for detail who is keen to help our Account Managers achieve their customers tight deadlines, no matter how short!
Your excellent email inbox management skills will ensure you are able to juggle various aspects at the same time. More importantly, you must have an excellent telephone manner, be confident to speak to customers as well as the enthusiasm to tackle a high level of order processing and proofing by using your superb organisation skills.
Working within our Operations Team, you will be responsible for managing production of your divisions orders to ensure each order is delivered as required and tackle any challenges or problems that occur along the way.
Your main responsibilities are to:
Check the artwork complies with brand guidelines and visuals are correct
Chase pro-forma payment to avoid delays with the order
Ensure the suppliers order acknowledgements are correct based on quotes received
Email clients their proofs once they have been verified by the Account Manager
Chase proofs, both from suppliers and clients, to ensure deadlines aren't compromised
Deal with any amendments and re-proofs until client approves the proof
Approve proofs with supplier once approved by client
Progress chasing on each order to ensure it is 'going according to plan’
Ensure all no fail orders meet their delivery deadline
Despatch orders ready for invoicing, checking all final order information is correct
Check all jobs have been delivered satisfactorily, documenting feedback
Check job bag samples against proof
Deal with all problems arising from both clients and suppliers to ensure complete satisfaction
Negotiate with suppliers to achieve the best possible solution if there is an issue with an order
Add any issues onto the internal monitoring log
Develop existing clients relationships to build rapport and grow business with them
Adhere to all aspects of quality management to manage suppliers effectively
Applicants should ideally have:
At least 2+ years experience as a sales administrator or order processor, ideally in the advertising or media sector so that they are used to checking proofs and have an eye for detail
Excellent telephone skills to be able to speak to customers and suppliers alike
Love being busy!
We are always on the look out for motivated, flexible and adaptable Account Managers to complement our dedicated team who can be responsible for managing their own portfolio of clients. We look for a confident person with a passion for winning business through excellent customer service and who enjoys the buzz of hitting team targets whilst helping our clients with their often too short deadlines!
More importantly, you must have an excellent telephone manner, an eye for detail to process the quotes, creative flair to make sure your clients are given excellent product choices to suit their needs and of course the enthusiasm to make this role a success.
Your key responsibilities are to develop our business by offering 1st class customer service. This role allows you to develop your own clients and progress your career to become an Account Manager.
Your responsibilities will also include:
Working with both existing and new clients to develop relationships and build business
Establishing requirements via telephone and email to ensure we offer the best solution
Organising quotes, visuals and samples on behalf of our clients to win their business as well as giving creative briefs for visuals to be produced by our Graphic design team
Negotiate prices with suppliers for key clients
Processing order instructions to your Sales administrator ready for Production
Following up quote requests and repeat orders on a daily basis to further develop relationships
Taking part in supplier visits to build your product knowledge
Plan marketing campaigns with our marketing team
Attending exhibitions to generate prospective new clients
Proactively creating branded product ideas for clients to generate more business
Develop our product range and services to continually drive our business forward
As you progress in the role of an Account Manager, you will be involved with meeting with UK based clients to discuss our services, review their requirements and agree solutions
Our ideal candidate will have experience of working within either a print or promotional merchandise role, understand print processes and able to use Adobe Illustrator
Full clean driving licence is required
Equal Opportunities statement
It’s our policy as an employer to treat all people equally irrespective of race, ethnic origin, sex, marital or parental status, sexual orientation, creed, disability, age or political belief.
The aim of this policy is to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.
Click here to view our equal opportunities policy.