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Coronavirus Update: Business as usual

14/03/2020 20:09

With reports of the COVID-19 (coronavirus) pandemic spreading throughout Europe and the UK, Allwag Promotions are happy to report business for us is running as usual. We are taking every precaution to reduce risk and likelihood of contracting and spreading the virus to our staff, clients and suppliers. This includes carrying out risk assessments to our immediate teams and implementing procedures to ensure maximum hygiene and minimum contact with members of the public.

All current orders are being processed as usual and we are getting regular updates from all our suppliers to ensure there are no delays - particularly for UK made products. For products coming from Europe or the Far East, we are being updated on each individual job as there are reports of slightly longer delays at customs boards as further checks are taking place to ensue absolute safety. Following the extended Chinese New Year,  factories previously closed as an additional precaution in certain provinces are now starting to get back up to full capacity so the backlog is gradually reducing.

 Allwag would like to reassure all clients and suppliers that we have contingency plans in place to continue our first class customer service during this time of uncertainty. We are still in full contact via our website, live chat, telephone and email services.

From 16th March, we also have full video conferencing services enabled to ensure that we can keep in full contact with you in lieu of face-to-face meetings. In the event that our teams need to vacate the office, we are fully quipped and trained to work remotely.

We will continue to closely monitor the evolution of the Coronavirus situation in the UK and the effect it may be having on our global supply chain.

If you have any further questions our business continuity, ongoing quotes/ orders then please do get in touch immediately.

We would like to thank you for your continued support and are here to help in any way that we can.

Our thoughts are with all those, and their families and friends, that have already been affected by this pandemic.

With warm regards,

Team Allwag

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Tel: 01245 382600 | Email: sales@allwag.co.uk
Copyright © 2015 Allwag Promotions Ltd. All Rights Reserved